[채용] 마이크로소프트(Microsoft) - Data Center Technician - 마이크로소프트(Microsoft) | 데모데이
마이크로소프트(Microsoft) - Data Center Technician
마이크로소프트(Microsoft)·서울특별시 종로구 종로1길 50 (더케이트윈타워 A동 11-16층)·정규직·경력 5년 이상
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회사명
마이크로소프트(Microsoft)
포지션
Data Center Technician
근무지
서울특별시 종로구 종로1길 50 (더케이트윈타워 A동 11-16층)
고용형태
정규직
경력
5년 이상
회사 소개
As a Microsoft Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
주요 업무
Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
Assists and provides guidance to other technicians to complete challenging or complex tasks.
Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
Embodies our culture and values.
자격요건
College degree or equivalent experience and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
Korean Language: Fluent in reading, writing and speaking.
Ability to meet Microsoft, customer and/or government security screening requirements including Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
우대사항
2+ years' experience supporting IT equipment or related technology.
