회사명	구글(Google)
포지션	AI Customer Engineer, Google Cloud (Korean, English)
근무지	서울특별시 강남구 테헤란로 152 (역삼동, 강남파이낸스센터 22층)
고용형태	정규직
경력	5년 이상

회사 소개

As a Customer Engineer specializing in Gemini Enterprise, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will serve as the technical authority on integrating Generative AI into complex enterprise environments, moving beyond simple chat interfaces to architecting robust, secure, and data-connected solutions. Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.

주요 업무

Drive the technical win for complex Gemini Enterprise workloads to ensure rapid adoption, supporting the sales cycle from evaluation through customer ramp
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure for Google Cloud solutions
Combine sales strategies with direct development and prototyping to provide functional, customer-tailored solutions that secure buy-in from domain experts
Provide deep technical consultation on enterprise AI integration patterns, acting as a trusted advisor
Leverage engagements to contribute to reusable GTM assets and provide critical customer feedback to Product and Engineering teams
Work directly with Google Cloud products to demonstrate and prototype integrations
Use Product and Engineering management systems to document, prioritize, and drive resolution of feature requests and issues
Travel to customer sites, conferences, and events as required, acting as a public advocate for Google Cloud

자격요건

Bachelor's degree or equivalent practical experience
4 years of experience with cloud native architecture in a customer-facing or support role
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms
Experience engaging with, or presenting to, technical stakeholders or executive leaders
Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops
Ability to communicate in English and Korean fluently as this is a customer-facing role that requires interactions in English and Korean with local stakeholders

우대사항

Master's degree in Computer Science, Engineering, Mathematics, a technical field, or equivalent practical experience
Experience developing agents using frameworks like LangGraph, Semantic Kernel, or Google AI ADK
Experience with iPaaS, API Gateways, or ESBs in a cloud environment
Knowledge of Application Integration Governance and Security, including OAuth2 and short-lived credentials (SPIFFE/SPIRE)
Knowledge of Observability constructs including Distributed Tracing, Logging, and Audit Logging for AI
Understanding of integration patterns (OpenAPI/MCP) to connect AI agents with business systems and API Gateways, and familiarity with functional evaluation metrics for Model/Agent Quality